We take full responsibility for the condition of the product on arrival. If the product was damaged during shipping, we can either refund the cost of the item with in-store credit, or exchange the item for free, with no return required. In order to prove it was damaged during shipping, please record yourself opening the package.

If you are not happy with your purchase, please send the item back to us. Once we confirm the item arrived undamaged, we will refund the cost of the item in question with in-store credit. In this case the buyer must pay for return shipping.